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Frequently Asked Questions
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FAQ
Frequently Asked Questions
Dive in to find quick answers and insights about how we can help your business.

What is Medevic?
Medevic is an AI chatbot platform designed to automate customer interactions, streamline support, and enhance engagement across various channels.
Do I need coding skills to set up my Medevic bot?
No, Medevic requires no coding knowledge. The platform offers user-friendly customization options that let you design and deploy a chatbot with ease.
Which plans are available, and how do I choose one?
Medevic offers 9 plans: Starter, business, and Devloper. Each plan builds on the previous one, adding more features and support options. You can review the features on our Pricing page to find the best fit for your needs.
Can I upgrade or downgrade my plan later?
Yes, Medevic allows flexibility to change your plan as your business needs evolve. Upgrading or downgrading is simple, and your chatbot will retain its setup during any transition.
Does Medevic integrate with other platforms?
Absolutely! Medevic integrates with various platforms, including websites, popular social media channels, and CRM systems, ensuring smooth, multi-channel engagement.
How does Medevic ensure data security?
Medevic prioritizes data security with encryption and regular updates to comply with the latest security standards. Our Enterprise plan offers additional options for advanced security and compliance.
Is there a trial period for Medevic?
Yes, we offer a free trial on our Starter plan so you can explore Cha’tBootly’s features and see how it can benefit your business before committing.
What support options are available if I need help?
Medevic provides different levels of support based on your plan, ranging from email support in the Starter plan to dedicated support for Enterprise clients. Our Help Center is also available with resources and tutorials.
How can I measure the performance of my Medevic bot?
Medevic offers an analytics dashboard where you can track engagement, response times, and customer satisfaction metrics. Real-time insights help you adjust and improve your chatbot’s performance.
How customizable is the chatbot’s design and functionality?
Medevic allows for extensive customization, including workflows, branding, and advanced integrations in higher-tier plans. You can make your chatbot reflect your brand’s identity and meet specific interaction goals.
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